The numbers behind bathroom queuing - Article Analysis
There’s nothing worse than queueing for the toilet, especially when you’re dying to go. The author of this article discusses a short history of studies on queuing, and what systems work best to minimise queue times. She found that a traditional bathroom layout led to women spending 6 minutes from beginning to end, whereas men only spent an average of 11 seconds! The final layout, coined gender neutral, was found to decrease women’s wait time by 4 times, although increased mens to 1 minute. The issue prevalent here can’t simply be resolved by a display of numbers, which is where a lot of analysis can become unstuck. It is in this case and many others important to consult those people decisions around such insights affect, in order to create solutions which best suit the greatest number of people.
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